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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you....
...Angus Carmichael
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager...
...MR PAUL SEAGER
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Very pleased with the service and delivery. Everyone I dealt with was very helpful....
...Rob Gibson
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...
...Grant S Campbell
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Good service. Arrived as ordered. ...
...Aylesbury House
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again....
...David Austin
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Very good service goods arrived earlier than expected.
I would suggest that if you can get the goods out as quickly as you did you should advise the customer of this.
i expected the delivery in 45 days and received it next day there are a number of instances where given a 4 day delivery i would have looked elsewhere...
...air power products ltd
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