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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ... ...victor a hill - private
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Competitive price and very prompt delivery.
Very pleased with the whole deal... ...Roy Broomfield
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended.... ...Warren Gilbert
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ordered goods and had them within two less than two days very good... ...Mrs Sheila Givens
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Excellent advice, followed by very quick delivery. ... ...Val Robson
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.... ...Martyn Pavier
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition.... ...Environmental Heating Sol ltd
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very quick service will use this company again and recomend to my friends thankyou ... ...mrs m henzell
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell... ...OC
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