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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Good price and fast delivery
What more could I want. ...
...Trevor Lewis
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating...
...L J Newman
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...
...Guy Greenwell
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was....
...Mike Tribe
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thank you for your prompt service. The goods arrived on time....
...david thompson
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris...
...Chris Butt
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...
...Dylan Hall - DCR International
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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