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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient. ... ...Mrs Janet Woodford
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GREAT SERVICE AND PROMPT DELIVERY........ ...IMRAN ALIBHAI
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
... ...Jim Gardiner
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.... ...Rob Gibson
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Painless to order and delivered promptly to my door. Excellent service... ...Ken Lamb
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
... ...L.Webster
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ... ...Paul Tilson
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.... ...Andew smith
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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