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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.... ...Carl Whorton
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks... ...Fiona Tamplin
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.... ... c wilson
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Order arrived at 1.05, many thanks for your help.... ...Michael Jones
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Thank you
Order arrive on time,will definatley use My Tub again.... ...david payne
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean... ...Maurice Kean
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Excellent service and price we will defiantly be using you again ... ...TAP Mechanical LTD
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Hi I G Fatih got my order well received thanks in advance for cooperation... ...G Fatih
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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