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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...
...Richard Cobley
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended...
...dugald Macaulay
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle...
...M Kemperle
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much....
...Mr D Maycock
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova...
...Akbarov Zaur
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A...
...Martyne Mullar
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excellent service thankyou...
...ANNE CROWNSHAW
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