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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again.... ...Brian Cox
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
... ...Angela Smith
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Good speedy service. A*... ...plumbtech supplies
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again.... ...David Austin
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Great price, very fast shipping, would definitely recommend... ...Paul Bickel
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you.... ...Louise Thornton
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service.... ...Donald Ballard
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
... ...Kevin Hill
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ... ...PTJ renewables ltd
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