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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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order received at 0815 Friday 220113 thank you ...
...mr peter cappellini
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended....
...Warren Gilbert
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Bath was as expected, delivered on time and at great price. Would recommend to anyone....
...Michael Shaw
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Got the right product in reasonable time at a good price - Thanks,...
...Mr David Beattie
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks...
...Richard Podesta
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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Thank you verry much, dellivery was on time....
...Jay
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase....
...sarah whitcombe
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