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Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ... ...Patricia Hill
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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The item arrived next day - great service... ...Trevor Owen
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ... ...fiona atkinson
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.... ...Jonathan Dixon
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..... ...Hugh Kelly
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Excellent service, The Item was delivered as promised, will certainly use you again if needed.
Private customer.... ...Robin Taylor
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First class service and price.Would order again.... ...ALAN A V PAGE
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Very good service the
order was just right... ...steve vardon
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