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We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you... ...Tommy MacKay
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Product arrived on day stated in order update e-mail. Thanks.... ...Graham Russell
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Product was exactly as described and dispatched speedily... ...Tessa Yates
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.... ...Carolyn Baribeault
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Parts arrived this morning. Thank you for the excellent service... ...Tony Watts
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A timely and eficient srvice - thank you... ...Hubert John Lynch
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ... ...A Lennon
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.... ...M N Porter
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Order has been received and all is ok. Thankyou so much.
MurielTobin
... ...David Tobin
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ... ...Harrogate Glass Company
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