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Picked the item up today. Just what I ordered. A fine delivery process....
...George Fowle
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couldnt have been easier or better - well done....
...alan thompson
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
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...Dave Clapham
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM...
...Vincent Manahan
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Easy to order and free delivery too. Good experience. Thank you...
...James Muff
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent....
...J TEBBS
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Excellent customer service all round and prompt delivery!...
...A Gill
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill...
...Gillian Reeves - Ms
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone...
...Peter Vanstone
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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