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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub...
...Because I like It Ltd
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back...
...NAHEEM QUASIM
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you...
...Peter
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues...
...harveyheating
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Goods arrived safely 1 day earlier than originally advised.
Thank you
...
...robert williamson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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All delivered in good condition....
...Citibase PLC
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...
...Josie Hobson - NSG Exports Ltd
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Superb as always...
...Matt Fishenden - Albany Reactive Services ltd
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful....
...Richard Hopper
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