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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again....
...Stephen Hanmer
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superb service, frequent contact and updates and speedy service. would definitely use again thanks...
...jeemy - jawl architects
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Quality courteous service and efficient delivery....
...Clifford Slocombe
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very good service. very expensive delivery....
...Stuart morton
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Good service.
Thank you.
Doug...
...Doug Yelland
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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great service...
...ksk plg
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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