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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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Very efficient service Good correspondence and fast delivery. Many thanks...
...Gill Burchell
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
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...Kenneth Ambler
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done....
...Anthony Fineberg
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them....
...Mrs Chapman
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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Great service will recommend...
...Diane Bindley
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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