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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Had what I needed and delivered in quick time!...
...Michael Inglis
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Brilliant...
...Peter Woods London Limited
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service....
...Mr Eric Cantrill
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary....
...Asha Ravi
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Excellent. prompt delivery...
...Hugh Robert Graham
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
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...Kevin Hill
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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Excellent price and quicker than expected service with very good communication. Thank you...
...Mark Baker
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