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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!... ...Elaine Lawrence
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib... ...Titas Homes
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.... ...Philip Taylor
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.... ...Emma West
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Great and prompt service thank you.... ...steve Ransome
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very good. delivery made on date advised.
thank you... ...c.j. craig
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Good value for money, good communications but very long delivery times compared with similar companies.... ...Peter Mayer
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Excellent service very friendly staff ... ...Geoffrey Tobin
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham... ...peter kendall - woodland interiors ltd
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