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Excellant Service...
...Royal Bank of Scotland
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All worked-out very well, well done, thank you,...
...Jean-Luc Laloe
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excellent service, thanks for the prompt delivery...
...john kennard
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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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delivery prompt.A.OK....
...Garry Redshaw
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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after a minor disagreement, the service was very impressive...
...geoff - GB SERVICES UK LTD
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Arrived promptly as promised ...
...Alan Miles
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly....
...N K Varma
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