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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
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...Dougal Marshall
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff...
...Karen Cohen
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1st class service thanks...
...chris martin
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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Great service with regular updates on delivery. No need to chase anyone product arrived as described...
...Christopher Robinson - Evolve Services Group Ltd
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...
...Roy Nichols
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!...
...Mary Henley
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery....
...John Burrell
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Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !...
...Paul Wilson
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more reviews... |
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