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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith...
...Keith Norman Harrison Bailey
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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Great price. Fast dispatch and delivery by UPS. Faultless!!!...
...Will Ball
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks...
...Rick Upchurch
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time....
...Jackie Wright - John Thompson
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Fantastic support for a faulty showerhead. Delighted. ...
...Gerard Fradley
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The online system was easy to use and the order came within 2 days - great service 😁...
...J M Whittam
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good service kept well informed thanks will use again...
...Mark Gough
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