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Absolutely fantastic service, from ordering to delivery I really have nothing negative to say. I was kept up to date every step of the way via Email. It was ordered and delivered within a 3 day period and was delivered in suitable packaging. The delivery driver was pleasent and professional. Like I said I could not fault any part of my order. Would highly recommend to anyone. ... ...Amy Liddle
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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent.... ...Richard Stephens
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you... ...Kay Edwards
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The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
Thanks again... ...George Bajan
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
... ...George Johnson
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.... ...A.BRYANT
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good.... ...J S Williams
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
... ...Mr S. Skinner
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The service was brilliant and the staff so helpful. ... ...Wendy scott
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