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Great delivery thanks...
...Peter Horsfall
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Goods received in good time, thanks....
...Raymond Marshall
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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prompt delivery and a competitive price.would recommend to others...
...geoff vaughan
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer...
...Steven Pritchard
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help....
...D. Muir
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
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...Robert M Mizon
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Excellent service my goods arrived in quick time,friendly contacts i would recommend....
...michael bull
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm....
...Farah Khan
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