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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.... ...Robert Legg
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.... ...Baxi Heating
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Great Service, although units took longer than expected to arrive... ...Mr Brian Mason
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Great item at a great price, Delivery time could be improved.... ...Roger Bushnell
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ... ...Marion Hazzard
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.... ...BRIDGET GRAVES
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.... ...M E Theeman
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.... ...REV. B. POWELL
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very quick a bit expensive for such a small ttem but good service... ...d.daniels
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Fast shipping great service ... ...Chris Morris
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