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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team...
...Steven Morrison
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend....
...David Meredith
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again....
...Robert Walton
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned....
...Terry Ryman
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Very good company keeping me updated although delivery took longer than expected I have now received my order....
...Mrs Marian Simmonds
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay....
...Robin BERGER - Berger Plumbing
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
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...Barry Driscoll
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