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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another....
...Gavin Williams
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews...
...R P Matthews
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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Very good service, correct items, delivered promptly....
...Chelmsford Industrial
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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good friendly service...
...Stuart Hofstetter
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley...
...W.E.LEATHLEY
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave...
...David Andrew Nichols
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