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Many thanks for an excellent service and very efficient customer relations.... ...David Calder
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ... ...Ray Smith
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.... ...Mrs E Andrews
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.... ...John Hey
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ... ...alan purser
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Thank you for the quick service.... ...Keith N Eyre
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Goods arrived on time and job now done! Many thanks Roy.... ...R.Kane
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ... ...Brighter Homes Decor
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ... ...Peter Clark
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