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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone....
...Richard Baillie
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Item arrived on time and in exoected condition
will use you again
thanks...
...david chesworth
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Delighted with the prompt and efficient service. First class!...
...Gillian Cripps
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Quick delivery, Excellent quality. Would use again....
...Polly Ryan
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So pleased to have this obsolete part delivered quickly. Great service....
...Katharine Adamson
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Fantastic price great service and product great 1st class service all round will be using again...
...Steven saxon
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Good service and after sales support....
...Ashwin Parekh
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1st class - will use again...
...paul thomas - globe plumbing
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!...
...Maurice Whitehead
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more reviews... |
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