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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for....
...Charles Young
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Fast delivery. Very happy with item...
...JULIAN KING
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!...
...Mark Hawkins
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very pleased .Ordered item .was sent next day .And good communication would use this firm again...
...geoffrey leonard phillips
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
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...Stephen
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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks....
...David Bell
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Excellent service.
Free delivery
Hassle free...
...D Bailey
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Thank you for your prompt service. Will certainly use you again....
...Les Whitewood
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more reviews... |
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