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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub....
...Danny Taylor
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...
...Angela Robertson
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all very good thank you...
...Martyn Jenkins
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excellent service, happy to recommend to any other buyer...
...H W Gravell
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Received my order and I am highly satisfied with the service.
Many thanks...
...Mrs Sandra Thomson
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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Good fast efficient sevice will definitely use again...
...cameron smith
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time....
...Paul Regan
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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more reviews... |
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