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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks... ...Graham Wright
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ... ...Ronald Shore-Marston
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Very good service and stock... ...Jim scott - J L Scott building services Ltd
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day. ... ...Sarah pulford
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no problems at all, excellent communication will gladly use your company again.... ...bas services
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Very good service , saved a lot of time searching parts... ...paul coster - Mr
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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G.... ...Martyn Grigg
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!... ...Duncan Alexander
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.... ...Anthony Fineberg
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