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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone....
...Walter Lamb
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs....
...David Trowbridge
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Thank you order arrived when you said it would. Brilliant
Thanks
...
...lizbeth williamson
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Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
Thanks...
...Stephen Cox
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new....
...Graeme Sayer
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly....
...James Hill
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable....
...Mark Nichols
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more reviews... |
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