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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high....
...Clive Townley
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery....
...LESLEY HILARY PEACOCK
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Prompt delivery and good customer service on the phone. Thanks...
...Lisa Readman
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...
...David Betts - NA
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S...
...Ian Smith
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst....
...Dave Mills
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful...
...Trevor Utting
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more reviews... |
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