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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub... ...Brian Lovett
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Very easy to order, fast delivery and very clear information throughout.... ...nationwide platforms
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.... ...Mrs Irene V Turner
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you... ...mrs susan wareing
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Very quick delivery product as described ... ...Joanne Barak
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch... ...Mike Veitch
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product... ...Dr Hans-Georg Wagner
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you.... ...philip sutton
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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