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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered....
...richard middup
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them...
...Jo Bishop
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!...
...Anthony
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful....
...Nicholas Warner
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!...
...DAVID JACKSON
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Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance. ...
...CLM Maintenance
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards...
...Sue Wardell
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you...
...Christine Redshaw
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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