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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
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...Gordon Chapman-Hatchett
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service....
...John R Thomas
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ...
...Machiko Watanabe
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part....
...Andew smith
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A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
many thanks
Terry....
...terry shaw
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you...
...Geoff Anderson
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company....
...nigel - warren
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