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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you...
...IAN FORRESTER
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!...
...Richard Draper
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again....
...J W Ramsbottom Contractors LTD
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Kept very well informed of order statues and swift delivery. Really pleased ...
...W Tuckey
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l found your sevice and products very competitive and delivery excellent....
...martin brookes
trelleborg.com
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!...
...Michael Dickens
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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A good service all round, thank you...
...Patrick Jacob
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