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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required....
...A.E.Green
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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Good prompt service. ...
...Simon Caulfield - LC Signs
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Very helpful service. Many thanks...
...Richard Becker
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Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer...
...Mauro Squaiella
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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