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Excellent service. On time, well packed and in good condition....
...Neil Procter
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Really impressed with the service and speedy dispatch of order! ...
...Gina L. Mason
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...
...Alison Findlay
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...
...Guy Greenwell
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou...
...Colin Sidaway
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise....
...Malcolm Drysdale
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
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My order was dealt with in a very efficient manner, and when I did need to speak to a member of staff, they were helpful and offered good advice. My order was delivered on time and well packed. I would use Mytub again. Thanks for your good service....
...Stephen Cleeve
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