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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...
...Neil Scroxton
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great service,quick delivery,recommend to anyone...
...andrew lewis
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing. ...
...Praba Kugathasan
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Thanks for your excellent service. Will use you again when necessary...
...Norman Kaye
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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A great on-line purchase experience excellent service with excellent communications....
...Mark Line
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Easy to use website.
Order recieved on advised timescale.
Very good service....
...John Tobin
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
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...JUNE WHITEHOUSE
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