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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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I would have liked the part quicker but in all very good. Kept me informed all the way...
...Martin Burke
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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Thank you for sending my loom part.It did arrive on time.Bob...
...robert lear
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood...
...Ralph Wood
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All good, especially the comms - many thanks and much obliged. Steve...
...Stephen L Wakefield
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very good fast service. ...
...chris towle
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ...
...Mark Blinman
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Excellent service.
Many thanks.
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...Mr P J Webb
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more reviews... |
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