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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide....
...V. Robertson
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Item arrived promptly and as ordered....
...A C Fergusson
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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Replacement part delivered in a few days fitted no problems...
...David Gadd
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Prompt delivery...
...Barbara Haydon
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The item arrived next day - great service...
...Trevor Owen
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again....
...Peter Spurden
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