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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box....
...ALAN RUSH
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product....
...David Williams
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Fast delivery at a low price.
I would recommend your company, thanks....
...Alan J. Massey
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than...
...Terry Wybrow
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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Item arrived promptly and as ordered....
...A C Fergusson
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excellent delivery time, very well packed and great communication, thankyou....
...Peter Towlson
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Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact....
...Lisa Mitcham
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!...
...Caroline Green
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