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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.... ...John Alden
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
... ...Kenneth Ambler
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
... ...roger appleton
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Goods supplied as ordered, communications excellent, delivery timely.... ...Robert Bell
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Many thanks for sorting out the problem of delivery.... ...Charlie Gregg
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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No problems and price and delivery costs were good.... ...Michael Rodger
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
... ...Dougal Marshall
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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more reviews... |
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