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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good....
...Joan Muir
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy....
...Arthur Elliff
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...
...Dylan Hall - DCR International
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Many thanks for efficient service...
...Mrs P Stewart
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks...
...Richard Gough
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !...
...Brian Welch
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team...
...Steven Morrison
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I am very happy with the delivery and the items ...
...kathleen obrien
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