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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text...
...stephen - SW Mechanical Ltd
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Excellent and helpful staff,thankyou...
...JohnPeterson
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Good prices and great communication and quick delivery, many thanks...
...Vigo Limited
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent....
...AlixPartners Ltd
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Order received in time given. Good service. Thanks....
...Allendale Estates
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!...
...Jeremy Hine
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks....
...Colin Hiscox
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Thank you. I had got my order but you dispatched it with one day delay! ...
...Ryszard Wojcicki - RW Building and Maintenance
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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more reviews... |
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