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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Goods received on time in good condition thanks...
...John Botterill
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you...
...Peter Scott
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All good. Arrived on time & in good condition. Wolseley need to update their product database....
...Steve Faley - Ondemand Plumbing
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service...
...Wendy Moore
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