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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...
...Alasdair Fisher
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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Good communications and service....
...Michael Greenwood
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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fast friendly service very helpful with good communications pleasure to do business with you many thanks...
...Michael Moore
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Excellent service as always....
...mrs c cannon
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Great service. The toilet seat arrived very quickly and provided great customer service. ...
...Lian agnew
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot...
...Dermot Wright
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