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Very happy with my order and delivery. Would recommend....
...Margaret Von Stoll
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Order arrived in good time. Unbroken. ...
...John Alden
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very good service thank you customer satified...
...maindee nhandymans
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...
...Susan Cox
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...
...Michael Howard Humphreys
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Fine service, delivery as expected , in Denmark.Thanks....
...Poul Joergensen
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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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Item arrived quickly and was as described. Good service....
...Kirk Dranfield
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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