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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service....
...Mr Eric Cantrill
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Excellent communication so i could keep my customer upto date...
...dan morgan
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Thanks for a great service, yet again!...
...ELCCH
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
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...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Easy to use website.
Order recieved on advised timescale.
Very good service....
...John Tobin
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done....
...Boyd Coughlan Ltd
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered....
...Ms S E Ellis
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Good communication and dispatched as advised...
...David Roberts
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object...
...robert sexton
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more reviews... |
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