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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty... ...Mary Cotty
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks... ...Dr Lilian Potter
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Goods arrived safely 1 day earlier than originally advised.
Thank you
... ...robert williamson
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David... ...David Brymer
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
... ...Helen
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Excellent service. Good communication. Many thanks.... ...Lesley Evans
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib... ...Titas Homes
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Swift delivery, good price. Painless transaction.... ...Daniel Veall
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more reviews... |
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