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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill...
...Gillian Reeves - Ms
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Excellent service throughout, no hesitation to recommend to others...
...Stephen Lumb
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Order received as stated and no problem with the good service ,
many thanks George Watsn...
...Watson Alarms
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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all....
...ISTL Engineering Limited
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
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...Glebe Services
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Thanks for that - excellent service from your lot - Ill be back !...
...Graham D
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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